Support & general info

Questions and answers about the remote examination event

Windows Installation instructions
This article will guide you trough the installation of the Orzone Remote Exam 10 on a Windows system. Please make sure to close all other programs and any...
Tue, 17 Nov, 2020 at 10:08 AM
Mac installation instructions
This article will guide you trough the installation of the Orzone Remote Exam on a Mac system (10.13 or later) Close make sure to close all other progr...
Tue, 17 Nov, 2020 at 10:08 AM
Orzone remote exam app (Guide)
TABLE OF CONTENTS 1. Booking code 2. Preparation & consent 3. Face ID 4. ZOOM setup 4. Boarding 5. Start the examination 6. Help pages ...
Wed, 11 Nov, 2020 at 6:08 PM
Demo examination
This article descibes how to run an demo examination, to be acquainted with the examination software. You have finalized the installation & setu...
Wed, 11 Nov, 2020 at 8:56 PM
How to prepare your room
This article describes how to prepare your room for a remote exam TABLE OF CONTENTS 1. Components 2. The room 1. Components You need a compute...
Wed, 23 Sep, 2020 at 2:10 PM
Frequently Asked Questions (FAQ)
This article lists the most common FAQ (frequently asked question) about the remote exam TABLE OF CONTENTS Q: My computer lost wifi connection? Q: M...
Thu, 12 Nov, 2020 at 11:18 AM
Contact, if I have any problems
This article describes the support routine for the remote exam First, determine if you have a technical problem First, determine if you have...
Fri, 6 Nov, 2020 at 3:33 PM
Silence the phone during the exam
It is important that you silence your phone from incoming calls during the exam Please refer to your phone to prevent incoming calls, by setting it to do-n...
Wed, 23 Sep, 2020 at 3:11 PM