This artivle describes how to change your picture inside the remote exam software during the preparation phase of a remote examination.

Some people end up with a bad picture (two persons) inside the remoteexam app.

Find site

If you have problems loading the page, after entering the login details, just refresh the page, to enter the site:


  • Click the cogwheel icon to reset your account

  • Click at the Reset preparation button

You have successfully reset your account.

  • Start the remote exam app again.
  • Enter your lastname and booking code (spelling from invitation letter)
  • Install the software by following the How to prepare your computer 
  • Prepare to take a good picture