This article describes the how to prepare your computer for a remote examination & how to download/install the exam software. It is critical that you complete these steps days ahead of examination.

Taking the exam remotely save considerable time, travel and money. The drawback is that some preparation is needed to guarantee exam security. Be prepared to spend 10-30 minutes extra.


1. Before installation 

  1. You have a computer that meets specifications (PC Windows 10 (64-bit), Mac 10.13 and later)
  2. You have a computer with a functioning camera (external cameras are not recommended)
  3. You have a computer with full right to install the software (using a work computer, check with IT department)
  4. You have a computer connected to a (wifi) network 
  5. Close all other programs and turn off VPN connections before installation.

2. Overview of the installation process

  1. Download Orzone Remote exam software (select PC or Mac)
  2. Install the software on your computer 
  3. Login with Booking code & Your Name (as spelled in the invitation letter)
  4. Set-up personal facial ID etc (the computer is connected to your face, from this point you cannot change device)
  5. On the day of the exam, start the computer, connect to wifi, start the app
  6. If you have the correct face id, you will be granted access to the exam (if not you will be contacted, in the app)
  7. Wait in this position until the exam starts (Organization officials starts the exam from HQ)

3. Download and install software 

The software will become available for download a few weeks ahead (read Invitation letter). Select download options suitable for your type of computer:

  • (not active) Software download link for PC (Windows 10)
  • (not active) Software download link for Mac (10.13 or later)

4. Setup the software

Download and install software, then open the instructions below to prepare your personal set-up, including setting up your facial identity.

5. Setup & board exam app

  1. Start the software on your computer.
  2. Login with Booking code & Your Name (as spelled in the invitation letter)
  3. Consent to all rules connected to the examination
  4. Setup your face id environment
  5. Take the face ID picture
  6. Identify yourself
  7. Take a demo examination
  8. You are ready with the preparation of your computer.
  9. Close the app and return on the day of the exam

6. Problems during installation

If any problems arise during installation.