This article helps you to sort out problems to get identified, correcting the lightning in your room.


Prepare your room

Image below describes how to control/prepare the lights in your room

Back lightning

If you have strong backlights, close the blinds or curtains:

Closer to camera

You can get closer to the camera, as long as your face is visible, to help the AI to get a good identification.

Clean camera lense

Sometimes it helps to clean the lens of the camera.

Lamp at desk

Sometimes it helps, to have a lamp at the desk to improve de details of your face


Glasses in combination with bad lights in the room can create an optical vision as the image below, which leads to the AI cant se your eyes. Change lights and or remove glasses